Privacy Policy
This privacy policy (“Privacy Policy”) explains how vygperfumes collects, uses, shares, and safeguards information about you (“You”) when you use the vygperfumes controlled websites (collectively, the “Website”) or any other application of ours that links to this privacy notice. For more information on how we handle a customer’s information when they visit our website, please see https://cupidfragrances.com/
This privacy statement was amended as of July 17, 2024 and is effective as of that date. The English language version of this privacy statement is the controlling version regardless of any translation you may attempt.
WHERE DO WE GET YOUR PERSONAL INFORMATION FROM, WHAT CATEGORIES DO WE COLLECT, AND HOW DO WE USE AND SHARE IT? The table immediately below provides a detailed listing, on a category-by-category basis, of the types of personal information we collect or obtain, how we do so, and the ways in which we use and share it on an annual basis:
Categories Of Personal Information
Business Purpose
Categories Of Sources
Categories Of Third Parties
General Identifiers
· General Use
· Promotional Communications
· Marketing/Performance Analysis & Data Analytics
· Improve the Website
· Security Activity
· Voluntary Submission
· Automatic Collection
· Corporate Affiliates
· Promotional Or Fulfillment Vendors
· Marketing Support Vendors
· Transaction Support Vendors / Payment Processors
Characteristics
· General Use
· Promotional Communications
· Marketing/Performance Analysis & Data Analytics
· Improve the Website
· Security Activity
· Voluntary Submission
· Corporate Affiliates
· Promotional Or Fulfillment Vendors
· Marketing Support Vendors
Commercial Information
· General Use
· Promotional Communications
· Marketing/Performance Analysis & Data Analytics
· Improve the Website
· Security Activity
· Voluntary Submission
· Automatic Collection
· Corporate Affiliates
· Law Enforcement Or Government
· Promotional Or Fulfillment Vendors
· Marketing Support Vendors
· Transaction Support Vendors / Payment Processors
Mobile Activity Data
· General Use
· Promotional Communications
· Marketing/Performance Analysis & Data Analytics
· Improve the Website
· Security Activity
· Voluntary Submission
· Automatic Collection
· Corporate Affiliates
· Promotional Or Fulfillment Vendors
· Marketing Support Vendors
· Transaction Support Vendors / Payment Processors
Financial Data
· General Use
· Improve the Website
· Voluntary Submission
· Corporate Affiliates
· Transaction Support Vendors / Payment Processors
Audio/Visual Data
· General Use
· Security Activity
· Voluntary Submission
· Automatic Collection
· Corporate Affiliates
· Law Enforcement Or Government
· Transaction Support Vendors / Payment Processors
CATEGORIES OF INFORMATION WE COLLECT. We may have collected any of the following categories of personal information from You within the past twelve (12) months:
General Identifiers. This is personal information such as a real name, alias, postal address, signature or unique personal identifier, physical characteristics or description, online identifier, mobile application identifiers, email address, account name, or other similar identifiers.
Financial Data. This is personal information such as bank account number, credit card number, debit card number, or any other information needed to complete a transaction by our third party payment processors.
Characteristics. This is personal information such as gender, language preference, age, and the like.
Commercial Information. This is personal information that includes records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Mobile Activity Data. This is personal information that includes electronic network activity information, such as browsing history, search history, and information regarding a consumer's interaction with an application or advertisement regardless of device type used be it a personal computer, cell phone or other mobile device.
Audio/Visual Data. This category includes electronic recordings, such as phone call recordings and data collected through access to phone cameras for scanning and inputting transaction details.
Inference Data. This is personal information drawn using the above-described personal information to create a profile reflecting our customers’ preferences.
Sensitive Data. vygperfumes does not collect any sensitive personal information.
COLLECTING YOUR INFORMATION. We may collect information about you in a variety of ways but generally speaking, it falls into one of the following categories:
Information You Provide To Us. This is personal information you choose to provide in connection with signing up to our application such as your name, phone number, address, email, providing content on the Website such as a review, or other activities in which you participate on the Website or through our apps.
Information We Collect About You. Information our servers automatically collect when you visit, use, or engage with the Website, such as your IP address, your operating system, browser version, the programs you access on the Website, the dates and times you visit the Website, device and usage information, such as language preferences, referring URLs, country, location, information about how and when you use our services and other technical information.
Information We Receive From Other Sources. Cupid works closely with third parties (including, for example, third party ad-tech providers such as Customers AI, with whom we partner to provide you with the services and their advertising networks, analytics, and search information providers). These third-parties may provide Cupid with some additional information about you.
HOW WE USE YOUR INFORMATION. The following paragraphs generally describe how vygperfumes uses your information in connection with the Website.
General Use. vygperfumes will use your information as necessary to carry out and manage its app and to contact you. This includes, creating user accounts or profiles as well as using your information to verify and administer your account or profile, including processing payments, validating your compliance with the terms and conditions, fulfilling orders for merchandise (if applicable), processing transactions, and screening orders and transactions for potential risk or fraud. We will use your information to communicate with you about vygperfumes’ app, your use of the app or your inquiries related to the app. vygperfumes will use your information to ensure that content from our app is presented in the most effective manner for you and for your computer or device, allowing you to participate in interactive features of our app (when you choose to do so), and as part of our efforts to keep our app safe and secure.
Improve the Website. vygperfumes continuously seeks to improve and optimize the Website. To do so, we conduct research to understand the effectiveness of our offerings, improve our offerings, and to better understand the vygperfumes community. If we publish the results of our research to others, such research will be presented in a de-identified and aggregate form such that individual users cannot be identified.
Promotional Communications. We will use your personal information to communicate with you by email, postal mail, phone, or text message with targeted advertisements or marketing communications we believe may be of interest to you, such as surveys, promotions, special events or our products.
Marketing/Performance Analysis & Data Analytics. We will use your information to help us better understand your interests and needs, such as by engaging in analysis and research regarding use of the app. We may use your information to measure or understand the effectiveness of advertising and content we serve to you and others, and to deliver and customize relevant advertising and content to you. For example, we may generate analytics about how our customers browse and interact with the Website, and to evaluate the success of any marketing and advertising campaigns we pursue. For more information, please see the section “HOW WE SELL OR SHARE YOUR PERSONAL INFORMATION” below.
Security Activity. We will use your information to protect vygperfumes, its partners, its users, and non-users against activity that breaches our security including fraudulent activity or acts that vygperfumes believes to be in breach of applicable laws, rules, and codes or of its policies.
Combined Information. For the purposes discussed in this Privacy Policy, we may combine the information that we collect through the app with information that we receive from other sources, both online and offline, and use and share such combined information in accordance with this Privacy Policy.
vygperfumes does not create user profiles that are in furtherance of decisions that produce legal or similarly significant effects concerning a consumer.
Aggregate/De-Identified Data. We may aggregate and/or de-identify any information collected through the app so that such information can no longer be linked to you or your device (“Aggregate/De-Identified Information”). We may use Aggregate/De-Identified Information for any purpose, including for research and marketing purposes, and may also share such data with any third parties, including advertisers, promotional partners, and sponsors.
RETENTION PERIOD. vygperfumes shall only store personal information for as long as it is required. This is determined by considering the purposes for which it was obtained in accordance with applicable laws. Our retention period is based on (1) the nature of our relationship with the data subject and (2) any legal obligations we are bound to fulfill.
HOW WE USE TRACKING TECHNOLOGY. An SDK is a set of tools and/or code that we embed in our software to allow third parties to collect information about how people interact with our app. As we continue to develop the Website and our app, vygperfumes may implement additional methods to gather information about the vygperfumes community. Tracking technology is useful for gathering information such as device type and operating system, tracking the number of users on the Website, and understanding how users engage with the Website. Please refer to your mobile operating system to learn more about how you an opt-out of sharing in app information.
HOW WE DISCLOSE YOUR PERSONAL INFORMATION. Over the past twelve months, vygperfumes has disclosed the data categories described within this Privacy Policy to the following categories of third parties:
Corporate Affiliates. We may share personal information with our corporate affiliates and corporate parents who will use such information in the same way as we can under this statement.
Law Enforcement or Government. We may disclose personal information to government agencies and authorities, and to other third parties when compelled to do so by such government authorities, or at our discretion or otherwise as required or permitted by law, including responding to court orders and subpoenas.
Successors for Business Sale/Purchase. If we, or any of our affiliates, sell or transfer all or substantially all of our assets, equity interests or securities, or are acquired by one or more third parties as a result of an acquisition, merger, sale, reorganization, divestiture, consolidation, or liquidation, personal information may be one of the transferred assets.
Marketing Support Vendors. We may need to disclose certain of your personal information to vendors who we have engaged for technology and services that support our marketing efforts this includes ad-tech partners and social media websites.
Promotional or Fulfillment Vendors. In order to carry out promotions we make available to you and/or deliver our goods and services, we are required to share personal information with vendors who specialize in those activities.
Software and Technology Vendors. Our various service providers may have access to or be provided with some of your personal data in connection with the tasks they perform on our behalf such as maintaining portions of our networks or the software applications that run on them.
Transaction Support Vendors/Payment Processors. We share personal information with those of our vendors and business partners who need it to perform under the contracts we have with them.
HOW WE SELL OR SHARE YOUR PERSONAL INFORMATION. vygperfumes does not sell your data in exchange for monetary consideration or value. In order to support tailored advertisements, offers, or content that you may find interesting when you browse the internet, vygperfumes shares or facilitates the transfer of certain personal information with our trusted third party partners that support online advertising, data co-operatives, mobile advertising, data analytics, social media engagement, data brokers advertising networks or any other activity that may be considered cross-contextual behavioral advertising. This transfer could be defined as a sale, sharing for cross-context behavioral advertising or targeted advertising.
In support of the activities listed above, over the past twelve months, vygperfumes has shared the following categories of personal information: (i) general identifiers, (ii) mobile activity data, (iii) characteristics, and (iv) commercial information. For more information on how to exercise your rights in relation to the sharing or sale of your personal information, please see the section “Exercise Your Privacy Rights” below.
HOW DO WE PROTECT COLLECTED PERSONAL INFORMATION?
OUR DATA SECURITY PROGRAM
We have adopted, implemented and maintained an enterprise-wide corporate information security and privacy program that includes technical, organizational, administrative, and other security measures designed to protect, as required by applicable law, against reasonably anticipated or actual threats to the security of your personal information (the “Security Program”). Our Security Program was created by reference to widely recognized industry standards. It includes, among many other things, procedures for assessing the need for, and as appropriate, either employing encryption and multi-factor authentication or using equivalent compensating controls. We therefore have every reason to believe our Security Program is reasonable and appropriate for our business and the nature of foreseeable risks to the personal information we collect. We further periodically review and update our Security Program, including as required by applicable law.
OUR INCIDENT RESPONSE AND MANAGEMENT PLAN
Despite the significant investment we’ve made in, and our commitment to, the Security Program including enforcement of our vendor and service provider oversight procedures, we cannot guarantee that your personal information, whether during transmission or while stored on our systems, otherwise in our care, or the care of our vendors and business partners, will be free from either failed or successful attempts at unauthorized access or that loss or accidental destruction will never occur. Except for our duty under applicable law to maintain the Security Program, we necessarily disclaim, to the maximum extent the law allows, any other liability for any such theft or loss of, unauthorized access or damage to, or interception of any data or communications including personal information.
All that said, as part of our Security Program, we have specific incident response and management procedures that are activated whenever we become aware that your personal information was likely to have been compromised. Those procedures include mechanisms to provide, when circumstances and/or our legal obligations warrant, notice to all affected data subjects within the timeframes required by law, as well as to give them such other mitigation and protection services (such as the credit monitoring and ID theft insurance) as may be required by applicable law. We further require, as part of our vendor and business partner oversight procedures, that such parties notify us immediately if they have any reason to believe that an incident adversely affecting personal information we provided to them has occurred.
CHILDREN’S PRIVACY
Federal law imposes special restrictions and obligations on entities who direct their operations toward, and collect and use information from, children under the age of 13. We take those age-related requirements very seriously, and, consistent with them, do not intend for our online and mobile resources to be used by children under the age of 18, and certainly not by anyone under the age of 13. Moreover, we do not knowingly collect personal information from minors under the age of 18. If we become aware that anyone under the age of 18 has submitted personal information to us via our online and mobile resources, we will delete that information and not use it for any purpose whatsoever. We encourage parents and legal guardians to talk with their children about the potential risks of providing personal information over the Internet.
SUBMITTING INFORMATION FROM OUTSIDE THE UNITED STATES
We control and operate the online and mobile resources from within the United States of America. Information collected through the Website and services may be stored and processed in the United States or any other country in which we or our vendors maintain facilities. Although we do not actively block or monitor visitors from other countries, the Website is directed only at visitors from the United States. As such, this Privacy Policy is consistent with U.S. law and practice and is not adapted to other laws (including European data security and privacy laws). vygperfumes will apply the applicable laws of the U.S. including as embodied in this Privacy Policy in place of data protections under your home country's law. That is, you freely and unambiguously acknowledge that this Privacy Policy, not your home country's laws, controls how we will collect, app, process, and transfer your personal information. Similarly, the English language version of this Privacy Policy is the controlling version regardless of any translation you may attempt.
EXERCISE YOUR PRIVACY RIGHTS
vygperfumes takes privacy seriously. Where applicable, data subjects have certain rights they can request for vygperfumes to fulfill. These requests can be made by either the data subject or an authorized agent. These rights include:
A. The Right to Know. You have the right to request that vygperfumes disclose the personal data that vygperfumes has collected about you;
B. The Right to Amend. You have the right to correct any information that vygperfumes apps about you;
C. The Right to Opt Out Of Targeted Advertising. You have the right to opt-out of receiving targeted advertisements as well as having a consumer behavioral profiles built about you;
D. The Right to Delete. You have the right to request that vygperfumes delete information that it maintains about you, subject to certain exceptions; and
E. The Right to Opt Out Of Your Personal Information Being Sold or Shared. vygperfumes does not sell your information.
In order to exercise any of the rights detailed above, you may email us here: support@vygperfumes.com. We will use your email as proof of verification unless otherwise prohibited. Exercising your rights under this section will not result in any discrimination by vygperfumes. We will treat you the same as any other user. If you disagree or dispute a decision that has been made on the scope or application of the rights described in this clause, you may appeal this decision by contacting support@vygperfumes.com.
We will respond to your request to exercise any of the above rights in writing (including via email), or orally if requested, as soon as practicable and in any event not more than within one month after receipt of your request. In exceptional cases, we may extend this period by up to two months and we will tell you why. If you would like to exercise any of these rights, please contact us using the contact details provided above.
CHANGES TO THIS PRIVACY STATEMENT
We reserve the right to change or update this statement from time to time. Please check our online and mobile resources periodically for such changes since all information collected is subject to the statement in place at the time of collection. Typically, we will indicate the effective/amendment date at the beginning of this statement. Where vygperfumes determines that such changes materially affect your privacy rights, we will provide additional notice to you. If we feel it is appropriate, or if the law requires, we’ll also provide a summary of changes we’ve made near the end of the new statement.
CONTACTING US
If you have questions about our privacy statement or privacy practices, please contact our Privacy Office:
· Address: 7090 North Oracle Road, Ste 178 3008, Tucson, AZ 85704
· Phone: We can be reached via phone at: (513) 540-0761
· Email: support@vygperfumes.com